
At Upway Housing, we're committed to helping you access the right support when you need it. Below is a list of useful organisations and contact numbers. If you can't find the service you're looking for, please contact our team through the enquiry form and we'll be happy to point you in the right direction.

Vital Contacts
Birmingham
Sandwell Council Tax: 0121 368 1155
Sandwell Benefit services: 0121 368 0800
Sandwell Refuse collection: 0121 368 1177
Sandwell
Sandwell Council Tax: 0121 368 1155
Sandwell Benefit services: 0121 368 0800
Sandwell Refuse collection: 0121 368 1177
Utilities
Severn Trent: 0345 750 0500
South Staffs Water: 0800 389 1011
By Upway Housing
Walsall
Walsall Council Tax: 0300 555 2852
Walsall Benefit services: 0300 555 2855
Walsall Refuse collection: 01922 650000
Solihull
Solihull Council Tax: 0121 704 8100
Solihull Benefit Services: 0121 704 8200
Solihull Refuse collection: 0121 704 8000
Benefits
Universal Credit: 0345 600 0723
Employment Support Allowance: 0345 608 8545
HMRC Tax Credits: 0345 300 3900
Child Benefit: 0300 200 3100
